Question 1

How does ResumeCleanup optimize my resume?

Accepted Answer

Upload your resume and optionally paste a job link. We rewrite and restructure it to be ATS-friendly and tailored to the role — without inventing experience you don't have.

Question 2

What is a point?

Accepted Answer

1 point = 1 resume optimization or 1 LinkedIn people search. Plans include a set number of points each cycle, and you can also buy single points for $1.

Question 3

What does the free ATS check do?

Accepted Answer

The free ATS check scans your resume and gives you a compatibility score plus suggestions, so you can see where you stand before optimizing.

Question 4

Will it make up fake experience?

Accepted Answer

Never. ResumeCleanup only rephrases, reorganizes, and highlights the real experience already in your resume to match the job.

Question 5

Which file formats can I export?

Accepted Answer

You can export your optimized resume as both PDF and DOCX on paid plans.

Question 6

How does the 7-day free trial work?

Accepted Answer

The trial includes 3 points and requires a card. After 7 days it automatically continues on the Advanced plan at $4.99/week unless you cancel before the trial ends.

Question 7

How do I cancel my subscription?

Accepted Answer

Open Billing from your account and use Manage to open the billing portal, where you can cancel anytime. See our Cancellation Policy for details.

Question 8

I can't see my previous resumes — what should I do?

Accepted Answer

Make sure you're signed in with the same account you used before. If they still don't appear, contact support and we'll help recover them.

Question 9

Is my data private?

Accepted Answer

We store the resumes you upload and the results we generate to provide the service. You can request deletion of your account and data at any time via support.

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